Preventive Care Services for Virtual Visits

Some preventive and primary care needs may be addressed virtually, depending on the visit and the provider’s clinical judgment. MedBlue membership plans include access to virtual primary care and telehealth services, while certain examinations, screenings, laboratory services, or diagnostic needs may require in-person care. A provider can help determine which parts of your care can be completed through a virtual visit.

Eligible MedBlue members can access $0 virtual primary care visits through the membership plans described in the service catalog. Membership pricing varies by plan: the National Plan is $40 per month when billed monthly or $336 annually when prepaid, while the Florida Membership offers individual and household options. MedBlue is a discount program, not insurance, and provider charges may apply to other services.

No. MedBlue is a healthcare discount membership program and licensed Discount Plan Organization, not comprehensive health insurance. Members receive access to virtual care and negotiated discounts, while providers are paid directly at discounted rates for applicable services. The membership is designed as an alternative for self-pay patients, uninsured households, and people seeking additional savings alongside existing coverage.

Depending on the selected plan, membership includes telehealth access, $0 virtual primary care visits, discounts on dental care, labs, diagnostic imaging, pharmacy services, and hospital-related support. Care navigation and hospital advocacy are also included in the plan descriptions. Benefits and discount amounts can vary by service, so members should review plan details before receiving care.

The service catalog states that benefits activate three days after enrollment. Members should allow this activation period before attempting to use plan benefits. Access and discounts are subject to the selected membership, participating providers, and the applicable service terms. MedBlue can help members understand how to use their plan after enrollment.

Yes. The MedBlue National Plan is available across all 50 states and Puerto Rico. The Florida Membership description also states that members can use services across all 50 states and Puerto Rico. Availability, participating providers, and discounts may vary by service and location, so members should confirm access before scheduling a particular healthcare service.

MedBlue membership plans include discounts on lab services and diagnostic imaging. The service catalog states that these discounts can reach up to 60%, depending on the applicable service and provider. Members pay providers directly at discounted rates because MedBlue is a discount card program rather than insurance. Care navigation may help members identify available services.

The Florida Membership includes a 30-day cancellation period with a full refund option, excluding the enrollment fee, when canceled within 30 days of the effective date. The National Plan information provided does not specify the same refund terms. Review the applicable plan agreement for cancellation requirements and contact MedBlue if you need help understanding your membership terms.